Hello all. I have ordered a set of 3 study plans from the wharram site but had a mix up with the site. My bank reports that the money has been cleared, yet the site just shows the items in my cart as though I still need to pay them. At the time of purchase, the financial site you're redirected to went through fine, albeit twice, but the wharram site reported a transaction failed. My bank account says quite clearly otherwise. I was able to get the design book before this with no hassle. I've made several attempts to contact them, but have received not one reply. Not even a "have patience, we're looking into it". Is there a more reliable way to contact them than the embedded contact link on the site I could try? I'm beginning to have concerns about the actual plan purchase when that time comes. It's a far larger amount than the study plans. I can write off 57 USD but the plans purchase , if lost, will irritate me to no end.